Shipping

Order Processing
All orders are made to order to reduce waste.
Orders are processed within 1-2 business days.
Please note that orders placed after 5 PM ET or during weekends/holidays will be processed the next business day.

Shipping Times
Domestic Shipping: Standard shipping typically takes 3-7 business days.
International Shipping: Delivery times range from 7-14 business days, depending on the destination.
Tracking information will be provided via email once your order has been dispatched.

Shipping Origin
All orders are printed and shipped from Columbus, OH, ensuring quality control and efficient delivery.

Shipping Restrictions
We currently do not ship to P.O. boxes or APO/FPO addresses.
International customers are responsible for any customs duties, taxes, or additional fees incurred during transit.

Sustainability Commitment
Every product is made to order. This approach helps minimize waste and contribute to a more sustainable future.

For any questions or concerns about your order, please fill out a contact form here.

For any questions or concerns about your order, our policies, or your privacy, please fill out a contact form here, and a member of our team will be in touch with you shortly.

Privacy Policy

Information We Collect
We may collect the following types of personal information to provide and improve our services:
Information You Provide: When you interact with Peg.onl (e.g., placing an order, signing up for updates, or contacting us), you may provide personal details such as your name, email address, shipping address, and payment information.
Automatically Collected Information: We may collect non-identifiable data such as browser type, IP address, device information, and browsing behavior on our website to enhance user experience.

How We Use Your Information
Your personal information is used for the following purposes:
To process orders and provide customer support.
To communicate updates about your order or respond to inquiries.
To improve website functionality and user experience through analytics.
To comply with legal obligations or enforce our terms of service.
We do not sell or rent your personal information to third parties.

Sharing Your Information
We may share your personal data in the following circumstances:
1. Service Providers: We work with trusted third-party providers for payment processing, shipping logistics, and website hosting. These providers are obligated to handle your data securely and only for the purposes specified by us.
2. Legal Obligations: We may disclose personal information if required by law or in response to valid legal requests (e.g., subpoenas or court orders).

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize your data.

Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections or updates to inaccurate information.
Request deletion of your personal data (subject to legal obligations).
Opt-out of marketing communications at any time.

To exercise these rights, please contact us by filling out a contact form here.

Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure; therefore, we cannot guarantee absolute security.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.

International Users
If you are accessing our services from outside the United States, please note that your data will be processed in accordance with U.S. laws. By using our services, you consent to this transfer.

Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of any changes.

Terms and Conditions

General Information
Peg.onl is operated by Praise Etiosa Godswill, a multidisciplinary artist-designer based in Columbus, OH.
These Terms and Conditions apply to all visitors, users, and customers of Peg.onl.
Peg.onl reserves the right to modify these terms at any time. Updates will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.

Services
Peg.onl offers creative services including graphic design, branding, generative media, art direction, and made-to-order products such as archival matte prints. For inquiries about custom projects or collaborations, please contact us via email or Instagram.

Intellectual Property
All content on Peg.onl, including artwork, designs, logos, text, and generative media, is the intellectual property of Praise Etiosa Godswill unless otherwise stated.
You may not reproduce, distribute, modify, or create derivative works from any content without prior written permission.

Payment Terms
Payments are required in full at checkout for all products and services.
Accepted payment methods include major credit cards and PayPal. Payments are processed securely through third-party payment gateways.
Peg.onl is not responsible for payment delays caused by third-party systems.

Return and Refund Policy
Due to the made-to-order nature of our products:
Returns are only accepted for defective items within 14 days of delivery.
Refunds will be issued upon verification of defects. Shipping costs are non-refundable.
Contact us via email or Instagram for return inquiries.

User Conduct
By using Peg.onl, you agree:
Not to engage in unlawful activities or violate applicable laws while using the site.
Not to upload malicious software or attempt unauthorized access to the website’s systems.
Not to use automated tools (e.g., bots) to scrape or collect data from the website without permission.

Privacy Policy
Your personal information is collected and used in accordance with our Privacy Policy. By using Peg.onl, you consent to the collection and processing of your data as described therein.

Limitation of Liability
Peg.onl is not liable for:
Errors in product descriptions or delays caused by third-party services (e.g., shipping carriers).
Losses arising from unauthorized use of your account or payment information.

Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page. Continued use of the website constitutes acceptance of updated terms.